Web Work Requests is a separate module to enhance the Facilities Maintenance/Work Order processing that allows tenants to enter and track work requests using an Internet site. The property manager can then assign, dispatch, and track the work request using either the Internet site or the Facilities Maintenance/Work Order tab within SKYLINE.
This module will enhance your tenant service options and when used will save you time! It will also provide your maintenance team access to the work orders from anywhere, including mobile devices. The portal options include:
- Tenant Web Portal – Tenants can enter work requests using an Internet site and then track the request’s progress.
- Facilities Maintenance Manager Portal – Managers can add, view, and dispatch work requests, add work orders, and view/edit work orders. This allows managers to get work assigned and started quickly, even when they are away from the office.
Join us to see this brief , complimentary overview of the SKYLINE Web Work Request & Dispatch Portal.